AutoTally Support
If you experience an issue, please include the app version, device model, iOS version, steps to reproduce, and screenshots when possible.
AutoTally stores data locally by default. Uninstalling the app, clearing app data,
or deleting backup files may cause data loss. Please keep a usable backup before major changes.
Frequently Asked Questions
Does AutoTally upload my vehicle records?
No. Standard tracking and statistics are local-first and do not upload your vehicle records to developer servers.
How do I migrate or restore data?
Use encrypted backup export, backup restore, or optional cloud sync inside the app. Please keep your backup password safe.
What if my Pro entitlement cannot be restored?
Make sure you are signed in with the App Store account used for purchase, then use Restore Purchase in the app.
Why do statistics differ from my expectation?
Results depend on record completeness, odometer readings, cost methodology, energy type, and record dates. Check for missing, duplicate, or inconsistent records first.
Contact
You can contact us through the information shown in the app's About page. If you contact us through App Store review channels, please mention AutoTally for iOS and the issue scenario.